1. Introduction
Forge Technologies Inc. ("Forge," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our platform, website, and related services (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.
2. Information We Collect
We collect information you provide directly to us, including:
- Account registration information (name, email address, company name)
- Billing and payment information processed through our payment providers
- Project data, financial records, and compliance documentation you upload
- Communications you send to us, including support requests
We also collect certain information automatically when you use our Services:
- Log data (IP address, browser type, pages visited, time spent)
- Device information (hardware model, operating system, unique device identifiers)
- Usage data (features accessed, actions taken within the platform)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our Services
- Process transactions and send related information
- Send administrative information, including updates and security alerts
- Respond to your comments and questions
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address fraud and technical issues
- Comply with applicable legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers — third-party vendors who assist in operating our Services (e.g., cloud hosting, payment processing, analytics)
- Professional advisors — lawyers, auditors, and insurers where necessary
- Legal authorities — when required by law, regulation, or valid legal process
- Business transfers — in connection with a merger, acquisition, or sale of assets
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data at any time by contacting us at privacy@forge.io.
6. Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Canadian Privacy Rights
For users in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. You have the right to access, correct, and request deletion of your personal information held by us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our Services after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Forge Technologies Inc.